Privacy Policy
How we collect, use, and protect your information
At AquaShop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Account credentials
- Purchase history and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- Processing and fulfilling your orders
- Communicating with you about your account and orders
- Providing customer support
- Sending promotional emails and marketing communications (with your consent)
- Improving our website and services
- Preventing fraud and enhancing security
- Complying with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
- Business Partners: Trusted partners who assist in delivering our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Object to certain data processing activities
- Request a copy of your personal data
To exercise these rights, please contact us at privacy@aquashop.com.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@aquashop.com
- Phone: +1 (234) 567-8900
- Address: 123 Plumbing Avenue, New York, NY 10001